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Collector HERC - French Market

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Description

collector herc - french market
job id:
mandatory requirements:
professional experience
collections experience an advantage.
key-result areas
work portoflio of assgined accuonts by contacting custmoers to ensure monies due are collected in a timely manner.cash allocation, …,
register and forward any queries raised by customers to the appropriate department (customer service, banking.
be fully conversant with the hertz mission vision & values and seek to fulfil them in your day to day activities.
knowledge
fluency in french – written & spoken essential
intermediate level in word and excel is required lotus notes is a plus
knowledge of hertz systems e.
escalate issues as and when they arise to ensure effective manaegment of accounts.36299
# positions: 1
location: ie-dublin
category: accounting/finance
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more information about this job:
general responsibilities:
job purpose
to reduce and control the amuont of ovedrue invioces in the portfolio of accounts assigned and to estalbish and maitnain a professional relatoinship with intrenal & extrenal customers.
to undetrake ad-hoc proejcts as requseted by team ledaer / management.
hadnle correspondence from customers in assigned portfolio in order to ensure optimum level of customer service is maintained.re-activations and referrals so as to ensure bad debt exposure is kept to a minimum, ) or to in-country contacts (sales, sales support, …)
recommend suspensions.
maintain awareness of targets (30+ & 120+ receivables, customer contacts) so as to meet/exceed these targets in order to ensure maximum bonus allocation.g. gar desirable but not essential
skills
good level of communication (capacity to deal with management levels and customers management)
good level of analytical skills (be able to create clear and effective reports)
competencies
primary

relationship management & team working

effective communication

business & customer orientation

analysis & decision making

organisation & resource management.
use the bp (business planning) server to stay up to date in terms of portfolio statistics and collection performance as well as for reporting on exceeded credit limits & unapplied cash (on account payments).

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