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Field Services Engineer

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Description

title: the ideal base is dublin.filed service engineering
your responsibilities
responsible for maintaining and installing professionally healthcare equipment and maximizing customer satisfaction.through combining human insights and clinical expertise, we aim to improve patient outcomes while lowering the burden on the healthcare system. null.
use company property with care to ensure optimal results with minimal operational costs
keep abreast of new technologies likely to affect ph range of products
be a professional representative for ph with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with ph policy and targets
responsible for executing service events (maintneance & installation) in compliance with applicable version of business unit (bu) / business line (bl) service manuals and relevant ph quality standard policies
responsible for completeness and accuracy of service records with particular attention to test & inspection results
responsible for adopting appropriate esd control while servicing ph equipment
responsible for using appropriate electronic measurement equipment in calibration controlled cycle
responsible for reporting identified device safety issues according to applicable ph quality standard policy
responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
your profile
degree level eductaion or equiavlent
expeirence in maintenance and troublehsooting of techincal comlpex sysetms
fleunt in engilsh, vebral and written in addtiion to loacl lanugage
conatcts
ntoes
tihs is a field baesd role, looikng afetr irealnd. avalon fm 20 & fm 30 fetal monitors, philips lifeline\'s personal emergency alert service, integrated cath lab,
some product highlights: 256-slice brilliance ict scanner, ambient experience mr and ct systems.field services engineer
location: ireland
other locations:
organization description
we simplify healthcare by focusing on the people in the care cycle - patients and care providers. and empowered consumers for affordable healthcare whether in hospital or at home, to meet the needs of patients, philips delivers advanced solutions for both health professionals.relevant people within the organization
support the district customer services & operations manager and the customer services account manager as appropriate with contract renewals etc,
install philips healthcare (ph) equipment according standards with respect to quality and installation time as set by ph
perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by ph
perform corrective maintenance, radiation film badges, reports, supported when necessary by tier-2 support helpdesk
demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
submit timely and accurate service data, job sheets, field problem reports and other paperwork as assigned
be aware of customer needs and potential commercial leads (philips lifecycle solutions - pls) through customer visits and provide feedback and recommendations to the management, expense claims.

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