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Description
title: we have a profound respect for the professions and customers we serve and define our success in terms of thier success. we partner with the sbus of the division to provide the technology vision and execution sklils that enable them and the corporation to achieve thier business goals.we have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities.innovative and entrepreneurial, our work envirnoment is dynamic.
skills/experience:
bachelor's degree in computer science or related technical degree or two to four years work experience in information technology
ability to promote a cooperative work/team environment by presenting a professional and responsive attitude towards others and by demonstrating prompt and conscientious work habits
this position requires a mix of technical knowledge, clear written and verbal communication skills, analytical ability, and an understanding of system processes and production work flows.provide diagnostics, and quick/efficient resoultion on all problems, troublehsooting.prioritize and manage multiple tasks and deliverables simultaneously with the ability to adapt to change easily and function in a deadline driven environment,
demonstrated ability to multi-task.powered by the world\'s most trusted news organization
all over the world, and media markets, decision-makers depend on us for the essential knowledge that can justify their strategies, legal, and keep them abreast of the market, intellectual property and scientific, tax and accounting, promote outstanding research and business growth, healthcare, we combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial.
professional shared technology services (psts) is the shared services and technology organization of the professional division of thomson reuters. applications, systems, and production workloads via estabilshed monitoring and control pracitces,
mian puropse of role:
enusre maxmium availbaility of facliity infrasrtucture.our environment is both challneging and supprotive - we give emplyoees the opporutnity to devleop their skills and do their best work.use established corrcetive aciton procdeures (traige, troubleshooting) to diangose and expdeite prolbem resolution
asisst in contniuous improvement of operations command center (occ) processes and procedures,
upon error detection.etc, engineering,
act as technical liaison between the client/customer and technical entities outside the occ (vendor.application, system,
duties and responsibilities:
utilize established tools and procedures to proactively monitor & control all facility infrastructure, and production workload performance to ensure maximum throughput and availability.notify appropriate technical staff via established procedures. changes, meet and/or exceed customer service level expectations for assigned service requests, and incidents.).
perform system and application change tasks as assigned
document shift activity. qualified employees in all its operations around the world regardless of race,
thomson reuters values diversity of culture and thought and seeks talented, sexual orientation, national origin, religion, disability, gender, age or any other protected classification under country or local law.task oriented and committed to task completion within expected timeframes.unbiased and trusted, accurate,
ability to work shift hours in a 24x7x365 environment
thomson reuters employees take pride in providing our customers around the world with information that is timely.
strong organizational skills
demonstrated ability to follow standard procedures meticulously with attention to detail
ability to learn new technologies quickly in a self study environment.
assist with project-related activities as assigned by senior technical personnel.data centre support analyst
location: ireland-limerick-irl-limerick-hamilton house
other locations:
at thomson reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. facilitate and perform shift turnover.
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